Terms of Sale:
You must be 18 years of age or older to purchase geckos, isopods or springtails.
We accept PayPal.
FedEx Priority Overnight through Reptiles2you. Shipping is Monday through Thursday. Someone must be present to receive the gecko(s), isopods or springtails at the destination address. No exceptions. *** DUE TO COVID-19 WE OFFER HUB PICK UP ONLY RIGHT NOW. WE WILL NOT SHIP TO YOUR DOOR. NO EXCEPTIONS. ***
Geckos to the Max will not ship the day before a major holiday. Live Arrival Guarantee is void after the first delivery attempt has failed or if no one is available within 30 minutes of the delivery time stamp as indicated by FedEx to receive the shipment.
You must send us live or DOA confirmation of the delivery/pickup within 30 minutes of the delivery as indicated by the FedEx tracking number. If the weather at your destination is determined to be hazardous to the gecko(s), isopods or springtails, shipping will be delayed until the weather is considered safe. In the event of a delay, the buyer will be notified at least 24 hours in advance when possible. Geckos to the Max is not responsible for any delays in transit due to unforeseen errors or circumstances caused by FedEx delivery.
Geckos will not be shipped unless believed to be 100% healthy. Geckos are guaranteed to arrive live and healthy on first delivery attempt only and or within 30 minutes of delivery time stamp as indicated by the FedEx tracking number.
Proper research and preparation should be done prior to purchasing geckos, isopods, springtails or any other animal. Geckos are guaranteed healthy. Geckos to the Max must be notified immediately of an illness or any other cause for concern within 30 minutes of arrival. Failure of notification within this time frame voids all health guarantees. Geckos to the Max is not responsible for any veterinary cost associated with the purchased gecko(s) due to improper husbandry, lighting, care and or feeding. Failure to follow proper quarantine procedures, and or housing the purchased gecko(s) with other reptiles within proper quarantine guidelines voids all health guarantees and any possibility of a refund. In the event of a refund or exchange due to a flaw or injury not identified prior to shipping, the gecko(s) must be returned in perfect health before the refund or exchange will be granted. Refunds are not permitted for isopods or springtails. Refunds will not include the original shipping price. The buyer is responsible for shipping costs on the gecko(s) chosen for exchange. If the gecko(s) chosen for exchange is of greater or lesser value than the original purchase amount, the difference will either be refunded or required to be paid in full prior to the exchange shipment.
All geckos are sold as stated, unless otherwise specified. Individuals marked possible male or female are sexed to the best of our ability. There will be no refunds for incorrect sex if marked as possible male or possible female.
Returns or exchanges are made on a case by case basis at the discretion of Geckos to the Max. Returns or exchanges will not be granted for a change of mind in regards to morph, color, or sex of the gecko(s). Returns or exchanges are void should the gecko(s) purchased be housed with other geckos/reptiles at its new home. Returns are not available for isopods or springtails unless D.O.A.
-Dead On Arrival:
If a gecko(s), isopods, or springtails is/ are dead upon arrival, Geckos to the Max must be notified within 30 minutes of delivery, as indicated by the FedEx tracking number. Pictures and video evidence will be required within 30 minutes. Please do not discard the packing materials, as they may be needed for return shipping. Once D.O.A. is confirmed, a refund will be granted for the full purchasing price, including shipping costs.
A hold may be permitted at our discretion with a 50% non-refundable down payment. Payment in full must be received before the gecko(s), isopods and or springtails are shipped. If full payment is not received by the agreed shipping date the gecko(s), isopods and or springtails on hold will be made available again for purchase. Deposits may be used as credit toward another gecko(s), isopods and or springtails (or the same gecko(s), isopods, and or springtails if still available) for a maximum of 30 days from original deposit date. After 30 days of the deposit if you have not purchased a gecko(s), isopods, and or springtails, there will be no credit available and your deposit will not be refunded. All deposits are non-refundable and void at the end of the calendar year unless otherwise discussed.
All content, photographs and images on this website are copyrighted, and are the sole property of Geckos to the Max. Unauthorized copying, duplication, embedding, dissemination or other use whatsoever, whether private or commercial, is strictly prohibited. If you wish to license any of the content, photographs and/or images, please contact firstname.lastname@example.org. Any and all unauthorized uses will be prosecuted.